Job Description

Assistant Manager Job Vacancy in Juba, South Sudan

Advance Your Leadership Career with MTN South Sudan

Company Overview

MTN South Sudan is one of the leading telecommunications and digital services providers in South Sudan, delivering mobile communication services, enterprise connectivity solutions, financial technology products, mobile money services, and digital innovation initiatives across the country. As part of the MTN Group, the company is committed to driving economic growth, technological advancement, and customer-centric service delivery.

To support its continued expansion and operational excellence initiatives, MTN South Sudan is seeking a highly motivated and results-oriented Assistant Manager to join its leadership team in Juba.

Position Details

Job Title

Assistant Manager

Location

Juba, South Sudan

Employment Type

Full-Time, Permanent

Industry

Telecommunications, Operations Management, Business Administration

Monthly Salary

SSP 4,500,000 – SSP 9,500,000 per month

Reporting To

Operations Manager

Department

Business Operations

Job Summary

The Assistant Manager will play a critical role in supporting operational efficiency, team leadership, performance management, customer service delivery, project coordination, and business process improvement. The successful candidate will assist in managing daily operations while contributing to strategic initiatives that support organizational growth and operational excellence.

This position is ideal for professionals seeking jobs in South Sudan who are looking to develop leadership skills within a dynamic and fast-growing organization.

Individuals exploring vacancies in South Sudan across operations, administration, telecommunications, and business management sectors will find this opportunity both rewarding and career-enhancing.

Position Purpose

The primary objective of the Assistant Manager is to support departmental operations while ensuring performance targets, service quality standards, and organizational objectives are achieved efficiently.

Key goals include:

• Supporting operational management.
• Enhancing team performance.
• Improving customer satisfaction.
• Strengthening internal processes.
• Coordinating business projects.
• Driving productivity improvements.
• Supporting strategic initiatives.
• Contributing to organizational growth.

Professionals searching for job openings in South Sudan often seek opportunities that combine operational leadership with long-term career advancement.

Core Responsibilities

Operational Management

The Assistant Manager will support the day-to-day activities of the department and ensure business continuity.

Responsibilities include:

• Assisting with operational planning.
• Monitoring departmental performance.
• Coordinating daily activities.
• Supporting process improvement initiatives.
• Managing workflow efficiency.
• Reviewing operational reports.
• Identifying performance improvement opportunities.

Organizations actively hiring in South Sudan increasingly seek professionals who can combine operational excellence with strong leadership capabilities.

Team Leadership and Staff Supervision

The successful candidate will support employee performance and team development.

Responsibilities include:

• Supervising operational teams.
• Monitoring staff productivity.
• Conducting performance reviews.
• Supporting employee development.
• Coordinating training programs.
• Promoting teamwork and collaboration.
• Assisting workforce planning initiatives.

Candidates interested in jobs in Juba frequently prioritize employers that offer leadership growth and management development opportunities.

Customer Service Excellence

Responsibilities include:

• Monitoring customer satisfaction levels.
• Handling escalated customer concerns.
• Supporting service improvement initiatives.
• Enhancing customer retention strategies.
• Maintaining service quality standards.
• Supporting customer experience programs.

Professionals pursuing a job in South Sudan should possess excellent communication and relationship management skills.

Business Process Improvement

The Assistant Manager will help streamline organizational processes.

Responsibilities include:

• Evaluating operational procedures.
• Identifying process inefficiencies.
• Implementing workflow improvements.
• Supporting automation initiatives.
• Enhancing productivity metrics.
• Monitoring process performance indicators.

Organizations involved in recruitment in South Sudan highly value professionals with analytical thinking and continuous improvement expertise.

Project Coordination

Responsibilities include:

• Supporting project implementation.
• Coordinating departmental initiatives.
• Tracking project milestones.
• Preparing progress reports.
• Facilitating stakeholder communication.
• Supporting resource allocation activities.

Companies looking to hire in South Sudan increasingly seek candidates with project management and coordination experience.

Financial and Administrative Support

Responsibilities include:

• Assisting budget management activities.
• Monitoring departmental expenditures.
• Supporting cost-control initiatives.
• Reviewing financial reports.
• Managing administrative processes.
• Supporting procurement activities.

Professionals involved in recruit in South Sudan initiatives recognize financial awareness as an important management competency.

Compliance and Risk Management

Responsibilities include:

• Ensuring policy compliance.
• Supporting internal audits.
• Monitoring operational risks.
• Implementing corrective actions.
• Supporting governance initiatives.
• Maintaining operational standards.

Required Qualifications

Education

Applicants should possess:

• Bachelor’s Degree in Business Administration, Management, Operations Management, Commerce, Economics, Telecommunications, or a related discipline.

Preferred:

• Master of Business Administration (MBA).
• Master’s Degree in Management.
• Leadership Development Certification.

Professional Certifications

Preferred qualifications include:

• Project Management Certification
• Leadership and Management Certification
• Operations Management Certification
• Customer Service Certification
• Business Process Improvement Certification
• Risk Management Certification

Experience Requirements

Candidates should possess:

• 4–8 years of relevant professional experience.
• Previous supervisory or leadership experience.
• Experience managing operational activities.
• Knowledge of business administration principles.
• Experience coordinating teams and projects.
• Strong customer service background.

Applicants seeking vacancies in Juba should demonstrate measurable achievements in operational performance and team management.

Essential Skills and Competencies

The ideal candidate should demonstrate expertise in:

• Operations Management
• Team Leadership
• Staff Supervision
• Project Coordination
• Business Administration
• Strategic Planning
• Customer Relationship Management
• Budget Monitoring
• Risk Management
• Problem Solving
• Process Improvement
• Performance Management
• Communication Skills
• Stakeholder Engagement
• Time Management
• Decision Making
• Negotiation Skills
• Business Reporting
• Organizational Development
• Analytical Thinking

These competencies are commonly highlighted in job posting in South Sudan opportunities across multiple industries.

Training and Professional Development

MTN South Sudan invests in employee growth through:

• Leadership Development Programs
• Operations Management Workshops
• Project Management Training
• Customer Service Excellence Courses
• Business Analytics Training
• Strategic Planning Seminars
• Risk Management Programs
• Communication Skills Workshops
• Digital Transformation Training
• Executive Development Initiatives

As hiring in South Sudan continues to expand, organizations increasingly support continuous learning and professional development.

Compensation and Benefits

Successful candidates will receive:

• Competitive management-level salary.
• Performance-based bonus scheme.
• Comprehensive medical insurance.
• Pension contributions.
• Annual leave entitlement.
• Professional development sponsorship.
• Mobile communication allowance.
• Transport allowance.
• Employee wellness programs.
• Long-term career progression opportunities.

Work Environment

The Assistant Manager will operate within a professional, performance-driven, and collaborative environment focused on innovation, operational excellence, and customer satisfaction.

The role requires interaction with senior management, operational teams, customers, vendors, regulatory stakeholders, and project partners.

Professionals searching for jobs in Wau, jobs in Juba, and broader jobs in South Sudan frequently seek organizations that offer structured leadership opportunities and career growth.

For additional employment opportunities within South Sudan, candidates may explore:

https://southsudanjobsearch.com/job-vacancy-south-sudan/

Career Advancement Opportunities

This position offers progression into:

• Operations Manager
• Senior Operations Manager
• Business Manager
• Regional Manager
• Department Head
• Country Operations Manager
• Director of Operations

Professionals pursuing job openings in South Sudan increasingly prioritize organizations that provide clear promotion pathways and executive development opportunities.

Individuals interested in regional employment opportunities may also review:

https://zambiajobssearch.com/job-vacancy-zambia/

Application Requirements

Interested applicants should submit:

• Updated CV/Resume
• Cover Letter
• Academic Certificates
• Professional Certifications
• Employment References
• Leadership Achievement Portfolio (if applicable)

Candidates with experience in operations management, administration, customer service, project coordination, business improvement, performance management, team supervision, and strategic planning are strongly encouraged to apply.

Job seekers looking for opportunities through a trusted job portal in South Sudan may also explore:

https://mozambiquejobsearch.com/job-vacancy-mozambique/

Why Join MTN South Sudan?

MTN South Sudan offers ambitious professionals the opportunity to contribute to one of the country’s most influential telecommunications organizations while developing leadership capabilities and supporting digital transformation initiatives.

Professionals searching for recruitment in South Sudan, vacancies in South Sudan, jobs in South Sudan, job in South Sudan, jobs in Juba, jobs in Wau, post a job in South Sudan, job portal in South Sudan, hire in South Sudan, recruit in South Sudan, job posting in South Sudan, hiring in South Sudan, jobs in Malakal, vacancies in Juba, job openings in Juba, and management careers will find this opportunity highly attractive.

Additional regional employment opportunities may also be explored through:

https://moroccojobsearch.com/job-vacancy-morocco/

Equal Opportunity Statement

MTN South Sudan is committed to fostering a workplace that values diversity, inclusion, innovation, integrity, collaboration, and professional excellence. Employment decisions are based solely on qualifications, competencies, experience, and business requirements.

This Assistant Manager position represents an excellent opportunity for professionals seeking impactful jobs in South Sudan, rewarding vacancies in South Sudan, and long-term career advancement within one of the country’s leading telecommunications organizations.