Hospitality Operations Director Job Vacancy in Bor, South Sudan – Hospitality and Hospitality Management

Job Description

Position: Hospitality Operations Director

Company: Hilton Worldwide

Location: Bor, South Sudan

Experience: 7-10 years

Education: Master’s Degree in Hospitality Management or Business Administration

Employment Type: Full-time

Industry: Hospitality and Hospitality Management

Department: Operations Management

Salary: 1,200,000 – 2,500,000 SSP

Vacancies: 1

Company Overview

Hilton Worldwide is a global leader in the hospitality sector, dedicated to delivering exceptional guest experiences through world-class service and innovative management practices. As a brand with a massive international footprint, we pride ourselves on maintaining the highest standards of luxury and efficiency. Our mission is to create memorable stays for every traveler, whether they are visiting for business or leisure. By joining our team, you become part of a legacy of excellence that spans continents. We are currently expanding our footprint within East Africa, seeking top-tier talent to lead our growing operations in the region. This expansion represents a significant milestone in our commitment to providing premium accommodation and service standards across the continent.

Job Overview

We are seeking a highly strategic and experienced Hospitality Operations Director to oversee all aspects of our luxury facility in Bor. This role is critical to our success in the region, as you will be responsible for ensuring that every guest interaction meets the prestigious Hilton standard. You will manage diverse teams across front-of-house, housekeeping, and food and beverage departments to ensure seamless service delivery. This is a high-level leadership position that requires a blend of financial acumen, operational expertise, and a passion for guest satisfaction. If you are looking for premier career opportunities in South Sudan, this role offers a platform to influence the hospitality landscape of the region. For more information on global standards, visit https://southsudanjobsearch.com.

Key Responsibilities

• Direct and oversee all daily operations of the hotel to ensure maximum profitability and guest satisfaction.
• Develop and implement strategic operational plans that align with Hilton’s global brand standards.
• Manage departmental budgets, controlling costs while maintaining high-quality service levels.
• Lead, mentor, and develop a diverse team of department heads and frontline staff.
• Ensure strict compliance with all local health, safety, and environmental regulations in South Sudan.
• Monitor guest feedback and implement corrective actions to enhance the overall guest experience.
• Coordinate with procurement and supply chain teams to ensure consistent availability of premium amenities.

Required Skills

• Advanced leadership and team management capabilities in a high-pressure environment.
• Exceptional financial literacy, including P&L management and budgetary forecasting.
• Deep understanding of international hospitality service standards and luxury guest relations.
• Strong communication skills in English; proficiency in local languages is a plus.
• Strategic problem-solving abilities and the capacity to make data-driven decisions.

Education

A Master’s Degree in Hospitality Management, Hotel Administration, or a related Business Administration field is required. A Bachelor’s degree with significant executive-level experience may be considered in exceptional cases.

Experience

A minimum of 7 to 10 years of progressive management experience within a luxury hotel or high-end resort setting is mandatory. Proven track record of managing large-scale operations and multi-disciplinary teams is essential for success in this role.

Salary

The monthly salary for this position ranges from 1,200,000 SSP to 2,500,000 SSP, depending on the candidate’s experience and qualifications. This is a competitive package designed to attract the best talent in the industry.

Benefits

• Comprehensive health and wellness insurance package.
• Performance-based annual bonuses and incentives.
• Global travel discounts and hospitality perks through the Hilton network.
• Professional development and leadership training programs.
• Relocation assistance for qualified international candidates.

Training

Successful candidates will undergo intensive brand-specific training to ensure complete alignment with Hilton’s global service protocols. We offer continuous learning opportunities through our internal digital academy. Explore more professional development paths at https://southafricajobsearch.com/.

Working Environment

The working environment is fast-paced, professional, and highly interactive. You will spend a significant portion of your time on the floor, interacting with guests and staff, as well as in administrative offices for strategic planning. This role requires flexibility to work during peak seasons and occasional weekends to ensure operational excellence.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who demonstrate a passion for service and a drive for excellence. For more job vacancies in South Sudan, please monitor our career page regularly. Detailed information on regional hiring can be found at https://angolajobsearch.com/.

Equal Opportunity Statement

Hilton Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs, without regard to race, religion, color, national origin, gender, sexual orientation, age, or disability status.