Senior E-commerce Operations Manager Job Vacancy in Juba, South Sudan – Retail & Consumer Goods

Job Description

Position: Senior E-commerce Operations Manager

Company: Amazon South Sudan

Location: Juba, South Sudan

Experience: 7+ years

Education: Master’s Degree in Business Administration, Supply Chain, or related field

Employment Type: Full-time

Industry: Retail & Consumer Goods

Department: Operations & Logistics

Salary: 1,200,000 SSP – 2,500,000 SSP per month

Vacancies: 1

Company Overview

Amazon South Sudan is a leading force in the digital transformation of the regional retail landscape. As part of a global mission to be Earth’s most customer-centric company, our local operations focus on bridging the gap between international suppliers and local consumers through cutting-edge technology and robust logistics. We are committed to creating sustainable employment in South Sudan and fostering a culture of innovation. By leveraging advanced data analytics and automated warehouse systems, we ensure that every customer experience is seamless, efficient, and reliable. Our presence in Juba serves as a central hub for regional distribution, driving economic growth and digital literacy across the nation.

For more information on our regional impact, visit southsudanjobsearch.com.

Job Overview

We are seeking a highly strategic and results-oriented Senior E-commerce Operations Manager to lead our expanding digital marketplace. This critical role is responsible for overseeing the entire lifecycle of online transactions, from inventory management and vendor relations to last-mile delivery and customer satisfaction. The successful candidate will drive operational excellence by optimizing supply chain workflows and implementing scalable processes that can adapt to the unique market dynamics of South Sudan. This is a high-impact position that requires a blend of technical expertise, leadership prowess, and a deep understanding of consumer behavior in emerging markets. As we continue to expand our footprint, you will play a pivotal role in shaping the future of digital commerce in the region.

Key Responsibilities

• Design and implement scalable operational frameworks to support rapid growth in the e-commerce sector.
• Manage relationships with key vendors and third-party logistics providers to ensure high service levels.
• Analyze complex datasets to identify bottlenecks in the fulfillment process and implement corrective actions.
• Oversee warehouse management systems (WMS) to ensure 99.9% inventory accuracy.
• Lead and mentor a diverse team of operations specialists and logistics coordinators.
• Collaborate with the marketing team to align operational capacity with promotional campaigns.

Required Skills

• Advanced proficiency in ERP and Warehouse Management Systems (WMS).
• Exceptional strategic planning and resource allocation capabilities.
• Strong analytical mindset with the ability to interpret complex KPIs.
• Excellent communication and stakeholder management skills.
• Deep understanding of South Sudanese customs and local logistics infrastructure.

Education

A Master’s degree in Business Administration (MBA), Supply Chain Management, or a related quantitative field is required. A Bachelor’s degree with significant relevant experience may be considered.

Experience

A minimum of 7 years of experience in e-commerce operations, logistics, or supply chain management is essential. Proven track record of managing large-scale operations in a fast-paced environment is highly preferred. Experience in emerging markets is a significant advantage.

Salary

The monthly salary for this position ranges from 1,200,000 SSP to 2,500,000 SSP, depending on experience and qualifications. This is a competitive package designed to attract top-tier talent.

Benefits

• Comprehensive health and life insurance coverage.
• Performance-based annual bonuses.
• Professional development and leadership training programs.
• Generous paid time off and parental leave.
• Relocation assistance for qualified candidates.

Training

• Advanced Amazon Leadership Principles training.
• Specialized certification in Lean Six Sigma.
• Digital Transformation and Data Analytics workshops.

Working Environment

This role is based in our Juba headquarters, offering a dynamic and fast-paced office environment. You will work closely with international teams, requiring a high degree of adaptability. While the role is primarily office-based, occasional travel to regional distribution centers may be required. We offer a diverse and inclusive workplace where every voice is heard. For more career opportunities in the region, check botswanajobsearch.com.

Application Process

Interested candidates should submit their CV and a cover letter detailing their relevant experience through our official portal. We are looking for individuals who demonstrate a passion for innovation and a commitment to excellence. Please note that only shortlisted candidates will be contacted for interviews. For more job vacancies in the region, visit somaliajobsearch.com.

Equal Opportunity Statement

Amazon South Sudan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status. We are hiring in South Sudan to build a team that represents the diversity of our customer base.