Retail Store Operations Manager Job Vacancy in Nimule, South Sudan – Consumer Goods

Job Description

Position: Retail Store Operations Manager

Company: Unilever

Location: Nimule, South Sudan

Experience: 5+ years in retail operations management

Education: Bachelor’s Degree in Business Administration or related field

Employment Type: Full-time

Industry: Consumer Goods

Department: Retail Operations

Salary: SSP 30,000,000 – SSP 45,000,000 per annum

Vacancies:1

Company Overview

Unilever is a global leader in consumer goods, with a strong presence across Africa and a growing footprint in South Sudan. The company’s mission is to make sustainable living commonplace, delivering trusted brands that improve daily life for millions. In Nimule, Unilever operates a modern distribution hub that supports retail partners, community programs, and local employment. As part of its commitment to the region, Unilever invests in talent development, ethical sourcing, and innovative retail solutions, creating a vibrant ecosystem for both employees and consumers. This role contributes directly to Unilever’s strategic growth and its reputation as a top employer in South Sudan.

Job Overview

The Retail Store Operations Manager will lead the day‑to‑day management of Unilever’s retail network in Nimule, ensuring optimal store performance, customer satisfaction, and compliance with corporate standards. Reporting to the Regional Retail Director, the manager will oversee a team of store supervisors, coordinate with supply chain partners, and implement sales strategies that drive revenue and market share. This position offers a unique opportunity to shape retail excellence in a dynamic market, supporting Unilever’s vision of sustainable growth while delivering high‑impact results. For more information, visit South Sudan Job Search.

Key Responsibilities

• Develop and execute store operational plans that align with regional sales targets and brand guidelines.
• Monitor store performance metrics, including sales, inventory turnover, and customer service scores, and implement corrective actions.
• Lead recruitment, training, and performance management of store staff, fostering a culture of excellence and accountability.
• Ensure compliance with health, safety, and regulatory standards across all retail locations.
• Collaborate with supply chain, marketing, and finance teams to optimize product availability and promotional execution.
• Analyze market trends and competitor activities to identify growth opportunities and mitigate risks.
• Prepare regular reports for senior leadership, highlighting achievements, challenges, and strategic recommendations.

Required Skills

• Strong leadership and people‑management abilities with a track record of building high‑performing teams.
• Excellent analytical skills and proficiency in data‑driven decision making.
• In‑depth knowledge of retail operations, merchandising, and customer experience best practices.
• Effective communication and negotiation skills for stakeholder engagement.
• Proficiency with retail management software and Microsoft Office Suite.
• Ability to adapt quickly to changing market conditions and drive continuous improvement.

Education

A Bachelor’s Degree in Business Administration, Retail Management, Marketing, or a related discipline is required. Advanced certifications in retail operations or supply chain management are advantageous.

Experience

Minimum of five (5) years of progressive experience in retail store management, preferably within the consumer goods sector. Prior experience leading multi‑site operations in emerging markets is highly valued.

Salary

The successful candidate will receive a competitive annual salary ranging from SSP 30,000,000 to SSP 45,000,000, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Health insurance coverage for employee and dependents.
• Retirement savings plan with company matching contributions.
• Paid annual leave and public holidays.
• Professional development budget and tuition assistance.
• Employee assistance program and wellness initiatives.

Training

• Comprehensive onboarding program covering Unilever’s brand portfolio, compliance standards, and retail systems.
• Leadership development workshops focused on coaching, performance management, and strategic planning.
• Continuous learning opportunities through e‑learning platforms and industry conferences.

Working Environment

The role is based in Nimule’s vibrant commercial district, offering a modern office space with easy access to retail sites. Employees enjoy a collaborative culture that values diversity, innovation, and sustainability. Unilever promotes a safe, inclusive workplace where ideas are shared openly and contributions are recognized.

Application Process

Interested candidates should submit their application through the online portal on the company’s career page. The selection process includes an initial screening, a competency‑based interview, and a final assessment center. Successful applicants will be notified via the portal and invited to join Unilever’s dynamic team.

Equal Opportunity Statement

Unilever is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, disability, or background. All qualified applicants will receive consideration for employment.