Data Center Operations Manager Job Vacancy in Bentiu, South Sudan – Information Technology

Job Description

Position: Data Center Operations Manager

Company: Microsoft South Sudan

Location: Bentiu, South Sudan

Experience: 5+ years in data center management, including infrastructure monitoring, capacity planning, and team leadership

Education: Bachelor’s degree in Computer Science, Information Technology, or related field

Employment Type: Full-time

Industry: Information Technology

Department: IT Operations

Salary: SSP 30,000,000 – SSP 45,000,000 per month

Vacancies:1

Company Overview

Microsoft South Sudan is a leading global technology company dedicated to empowering individuals and organizations through innovative cloud services, AI solutions, and digital transformation initiatives. With a strong commitment to the development of the South Sudanese ICT ecosystem, Microsoft has invested in robust infrastructure, local talent development programs, and strategic partnerships across the region. As part of its mission to accelerate digital inclusion, Microsoft South Sudan operates a state‑of‑the‑art data center in Bentiu, providing secure, scalable, and high‑performance cloud services to government agencies, NGOs, and private enterprises. The company’s culture emphasizes collaboration, continuous learning, and a deep respect for the diverse communities it serves, making it an ideal environment for professionals seeking impactful careers in technology.

Job Overview

The Data Center Operations Manager will lead the day‑to‑day operations of Microsoft’s Bentiu data center, ensuring optimal performance, reliability, and security of all critical infrastructure. This role is pivotal in supporting Microsoft’s cloud platform, enabling seamless service delivery to customers across South Sudan and the broader East African region. The manager will oversee a multidisciplinary team of engineers, technicians, and support staff, driving operational excellence through proactive monitoring, capacity planning, and adherence to industry best practices. This position offers a unique opportunity to shape the future of digital services in South Sudan while working within a globally recognized technology leader. For more information about Microsoft’s commitment to the region, visit South Sudan Job Search.

Key Responsibilities

• Lead and manage the data center operations team, fostering a culture of accountability, safety, and continuous improvement.
• Monitor and maintain all critical systems, including power, cooling, networking, and server hardware, ensuring 99.9% uptime.
• Develop and execute capacity planning strategies to accommodate growth in cloud workloads and customer demand.
• Implement and enforce security protocols, compliance standards, and disaster recovery procedures in line with Microsoft’s global policies.
• Coordinate with Microsoft’s regional and global support teams to resolve escalated incidents promptly.
• Oversee preventive maintenance schedules, hardware upgrades, and lifecycle management of equipment.
• Prepare detailed operational reports, performance metrics, and cost analyses for senior leadership.
• Drive initiatives to improve energy efficiency and sustainability of the data center, aligning with Microsoft’s carbon‑negative goals.
• Manage vendor relationships, contracts, and service level agreements to ensure high‑quality service delivery.
• Mentor and develop technical staff, providing training pathways and career growth opportunities.

Required Skills

• Strong knowledge of data center infrastructure, including power distribution, HVAC, networking, and virtualization technologies.
• Proficiency with monitoring tools (e.g., System Center Operations Manager, Azure Monitor) and incident management platforms.
• Excellent problem‑solving abilities and the capacity to make decisions under pressure.
• Leadership experience with a proven track record of managing technical teams.
• Effective communication skills for interfacing with internal stakeholders and external partners.
• Understanding of security frameworks such as ISO 27001, SOC 2, and GDPR.
• Project management expertise, preferably with PMP or ITIL certification.
• Commitment to safety standards and a strong safety‑first mindset.

Education

A Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or a related discipline is required. Advanced certifications in data center management, cloud platforms (Azure), or networking (CCNP, CCIE) are highly desirable.

Experience

Applicants must have a minimum of five years of hands‑on experience managing large‑scale data center operations, preferably within a cloud service provider environment. Experience with Microsoft Azure services and familiarity with the regulatory landscape in South Sudan will be considered an advantage.

Salary

The compensation package ranges from SSP 30,000,000 to SSP 45,000,000 per month, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and a retirement savings plan.

Benefits

• Comprehensive health and dental coverage for employee and dependents.
• Retirement savings scheme with company matching contributions.
• Annual performance bonus and cost‑of‑living adjustments.
• Generous paid time off, including vacation, sick leave, and public holidays.
• Professional development budget for certifications and training.
• Employee assistance program and wellness initiatives.

Training

• On‑boarding program covering Microsoft’s data center standards, security policies, and operational tools.
• Continuous technical training on Azure cloud services, virtualization, and emerging data center technologies.
• Leadership development workshops to enhance managerial competencies.
• Access to Microsoft Learn platform for self‑paced learning.

Working Environment

The Bentiu data center offers a modern, secure, and climate‑controlled environment equipped with the latest monitoring and automation tools. Employees work in a collaborative setting with cross‑functional teams, benefiting from flexible work arrangements and a supportive culture that values innovation and diversity. Microsoft South Sudan promotes a safe workplace, adhering to rigorous occupational health standards.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for virtual interviews. For additional career resources and to explore other opportunities in the region, visit Somalia Job Search.

Equal Opportunity Statement

Microsoft South Sudan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, disability, religion, sexual orientation, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any such status.