Retail Operations Manager Job Vacancy in Bentiu, South Sudan – Retail & Consumer Goods

Job Description

Position:Retail Operations Manager

Company:Carrefour

Location:Bentiu, South Sudan

Experience:5+ years in retail operations management

Education:Bachelor’s degree in Business Administration or related field

Employment Type:Full-time

Industry:Retail & Consumer Goods

Department:Operations

Salary:2,500,000 – 3,500,000 SSP per annum

Vacancies:1

Company Overview

Carrefour is a world‑leading retailer with a presence in more than 30 countries, offering a wide range of food, non‑food, and services to millions of customers daily. In South Sudan, Carrefour is expanding its footprint to bring high‑quality products, modern retail experiences, and sustainable employment opportunities to local communities. The company’s commitment to innovation, customer satisfaction, and corporate responsibility makes it an attractive employer for ambitious professionals seeking to shape the future of retail in emerging markets. As part of its growth strategy, Carrefour is investing in state‑of‑the‑art stores, supply‑chain efficiency, and digital transformation, creating a dynamic environment for talent to thrive. This expansion aligns with the broader economic development goals of South Sudan, contributing to job creation, skills development, and increased consumer choice. The Bentiu store will serve as a flagship location, showcasing Carrefour’s standards of excellence and community engagement.

Job Overview

The Retail Operations Manager will lead all aspects of store operations in Bentiu, ensuring seamless execution of sales, merchandising, inventory control, and customer service. Reporting directly to the Regional Operations Director, the manager will be responsible for achieving sales targets, maintaining brand standards, and fostering a high‑performance team culture. This role requires a strategic mindset, strong analytical abilities, and hands‑on leadership to drive operational efficiency and profitability. The successful candidate will collaborate with cross‑functional teams, including supply chain, marketing, finance, and human resources, to implement best practices and innovative solutions that enhance the shopping experience. For more details, visit South Sudan Job Search.

Key Responsibilities

• Oversee daily store operations, ensuring compliance with Carrefour’s policies, health and safety standards, and local regulations.
• Develop and execute sales strategies to meet or exceed monthly and annual revenue targets.
• Manage inventory levels, conduct regular stock audits, and implement loss‑prevention measures.
• Lead recruitment, training, and performance management of store staff, fostering a culture of excellence and teamwork.
• Analyze sales data, customer feedback, and market trends to identify growth opportunities and operational improvements.
• Coordinate with the supply‑chain team to ensure timely replenishment and optimal product assortment.
• Maintain visual merchandising standards and ensure the store layout maximizes customer flow and product visibility.
• Prepare and present operational reports to senior management, highlighting key performance indicators and action plans.
• Drive initiatives for sustainability, community engagement, and corporate social responsibility within the store.

Required Skills

• Strong leadership and people‑management capabilities with a proven track record of building high‑performing teams.
• Excellent analytical and problem‑solving skills, with proficiency in retail KPIs and data‑driven decision making.
• Effective communication and interpersonal skills to engage staff, customers, and senior stakeholders.
• Deep understanding of retail merchandising, inventory management, and loss‑prevention techniques.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Proficiency in retail management software and Microsoft Office Suite.
• Commitment to delivering exceptional customer service and maintaining brand integrity.

Education

A Bachelor’s degree in Business Administration, Retail Management, Supply Chain, or a related discipline is required. Advanced certifications in retail operations, such as the Certified Retail Manager (CRM) designation, are considered an asset.

Experience

Minimum of five years of progressive experience in retail operations, with at least two years in a supervisory or managerial role. Experience in emerging markets or multicultural environments is highly desirable, as is familiarity with the South Sudanese retail landscape.

Salary

The compensation package ranges from 2,500,000 to 3,500,000 South Sudanese Pounds (SSP) per annum, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and other statutory benefits.

Benefits

• Competitive salary with annual performance incentives.
• Comprehensive health and medical coverage for employee and dependents.
• Retirement savings plan aligned with local regulations.
• Employee discount program across Carrefour stores worldwide.
• Paid annual leave and public holidays in accordance with South Sudan labor law.

Training

• Onboarding program covering Carrefour’s operational standards, brand values, and local market insights.
• Continuous professional development through workshops, e‑learning platforms, and leadership seminars.
• Mentorship opportunities with senior regional leaders to accelerate career growth.

Working Environment

The Bentiu store offers a modern, safe, and collaborative workplace equipped with the latest retail technologies. Employees benefit from a supportive culture that values diversity, innovation, and community involvement. Carrefour promotes work‑life balance and encourages staff participation in local community projects, reinforcing its role as a responsible corporate citizen in South Sudan.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online portal on the Carrefour careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. Carrefour thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Equal Opportunity Statement

Carrefour is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or any other protected characteristic. Our hiring practices are based solely on merit, qualifications, and business needs, ensuring fair treatment for all applicants.