Data Center Operations Manager Job Vacancy in Wau, South Sudan – Technology – Data Center Services

Job Description

Position: Data Center Operations Manager

Company: Amazon Web Services (AWS)

Location: Wau, South Sudan

Experience: 8+ years in data center operations and management

Education: Bachelor’s degree in Computer Science, Electrical Engineering or related field

Employment Type: Full-time

Industry: Technology – Data Center Services

Department: Operations

Salary: SSP 30,000,000 – SSP 45,000,000 per annum

Vacancies:1

Company Overview

AWS is a global leader in cloud computing, providing a broad set of infrastructure services that power millions of businesses worldwide. In South Sudan, AWS is expanding its footprint to support digital transformation, improve connectivity, and enable local enterprises to leverage scalable, secure, and cost‑effective cloud solutions. The Wau Data Center will serve as a critical hub for regional customers, offering high‑performance compute, storage, and networking capabilities. As part of AWS’s commitment to innovation and sustainability, the Wau facility incorporates energy‑efficient design, advanced cooling technologies, and robust security measures. This role offers a unique opportunity to be at the forefront of building resilient digital infrastructure in a rapidly developing market, contributing directly to economic growth and technology adoption across South Sudan and neighboring regions.

Job Overview

The Data Center Operations Manager will lead all aspects of day‑to‑day operations for the Wau data center, ensuring optimal performance, reliability, and security of AWS services. Reporting to the Regional Operations Director, you will oversee a multidisciplinary team of engineers, technicians, and support staff, managing everything from capacity planning and hardware maintenance to incident response and compliance. This position plays a pivotal role in delivering world‑class service levels, meeting stringent uptime targets, and aligning operational practices with AWS’s global standards. For more information about AWS’s mission and values, visit https://southsudanjobsearch.com/. The role is ideal for professionals seeking to combine technical expertise with strategic leadership in a high‑impact environment.

Key Responsibilities

• Oversee daily operations of the Wau data center, ensuring 99.99% availability and adherence to service level agreements.
• Develop and implement preventive maintenance schedules for power, cooling, and networking equipment.
• Lead incident management, root‑cause analysis, and post‑incident reviews to continuously improve reliability.
• Manage capacity planning, forecasting growth, and coordinating hardware procurement and installation.
• Ensure compliance with local regulations, AWS security policies, and industry standards such as ISO 27001 and SOC 2.
• Mentor and develop a high‑performing operations team, fostering a culture of safety, accountability, and continuous improvement.
• Collaborate with engineering, security, and finance teams to optimize operational costs and energy efficiency.
• Prepare and present operational performance reports to senior leadership and stakeholders.

Required Skills

• Deep knowledge of data center infrastructure, including power distribution, UPS, cooling systems, and networking.
• Proven experience with monitoring tools (e.g., Nagios, Zabbix) and ticketing systems (e.g., ServiceNow).
• Strong leadership and people‑management abilities, with a track record of building effective teams.
• Excellent problem‑solving skills and the ability to make data‑driven decisions under pressure.
• Familiarity with cloud service models (IaaS, PaaS) and AWS product portfolio.
• Effective communication skills, both written and verbal, for interacting with technical and non‑technical audiences.
• Commitment to safety protocols and environmental sustainability practices.

Education

A Bachelor’s degree in Computer Science, Electrical Engineering, Mechanical Engineering, or a related technical discipline is required. Advanced certifications such as AWS Certified Solutions Architect, Cisco CCNP, or Certified Data Center Professional (CDCP) are highly desirable.

Experience

Minimum of eight years of progressive experience in data center operations, with at least three years in a managerial or supervisory role. Experience in emerging markets or challenging environments is a plus, as is familiarity with local regulatory frameworks in South Sudan.

Salary

The compensation package ranges from SSP 30,000,000 to SSP 45,000,000 annually, commensurate with experience and qualifications. The package includes performance‑based bonuses, health insurance, and retirement benefits.

Benefits

• Comprehensive health and dental coverage.
• Retirement savings plan with company matching.
• Annual performance bonus.
• Relocation assistance for eligible candidates.
• Access to AWS training and certification programs.
• Paid parental leave and flexible vacation policy.

Training

• On‑boarding program covering AWS infrastructure, security standards, and operational procedures.
• Continuous technical training through AWS Learning Center.
• Leadership development workshops and mentorship opportunities.
• Certification sponsorship for relevant industry credentials.

Working Environment

The Wau data center operates in a state‑of‑the‑art facility equipped with redundant power feeds, advanced fire suppression systems, and environmentally friendly cooling solutions. Employees work in a collaborative, multicultural environment that values innovation, safety, and sustainability. The role may require occasional on‑call duties and participation in regional travel for audits, vendor meetings, and training sessions.

Application Process

Interested candidates should submit an online application through the AWS Careers portal, attaching an up‑to‑date resume and a cover letter outlining relevant experience and motivation for the role. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site assessment at the Wau facility.

Equal Opportunity Statement

AWS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. All qualified applicants will receive consideration for employment without regard to any protected characteristic.