Job Description
Position: Senior Hospitality Operations Manager
Company: Marriott International
Location: Bor, South Sudan
Experience: 7+ years
Education: Bachelor’s Degree in Hospitality Management or related field
Employment Type: Full-time
Industry: Hospitality & Tourism
Department: Operations
Salary: 1,200,000 – 2,500,000 SSP
Vacancies: 1
Company Overview
Marriott International is a global leader in the hospitality industry, managing a diverse portfolio of brands that cater to travelers from all walks of life. Our commitment to excellence, service, and innovation has made us a household name in luxury and mid-scale accommodations worldwide. As we expand our footprint across Africa, we are looking for dedicated professionals to join our growing team. This role offers unique career opportunities in South Sudan for those looking to make a significant impact in the regional tourism sector. We pride ourselves on creating exceptional experiences for our guests and fostering a culture of respect and inclusion among our staff.
Job Overview
We are seeking a highly skilled Senior Hospitality Operations Manager to oversee the daily functions of our premier facility in Bor. This role is critical to ensuring that our service standards meet the rigorous international benchmarks set by Marriott. You will be responsible for coordinating various departments, including front office, housekeeping, and food and beverage, to ensure seamless guest experiences. This is a high-level leadership position that requires a strategic mindset to optimize operational efficiency while maintaining the highest levels of guest satisfaction. For more information on our global standards, visit https://southsudanjobsearch.com.
Key Responsibilities
- Direct and coordinate daily operations across all hotel departments to ensure consistent service delivery.
- Implement strategic operational plans to maximize revenue and minimize costs without compromising quality.
- Monitor guest feedback and implement corrective actions to maintain high satisfaction scores.
- Oversee procurement and inventory management for all operational supplies.
- Lead and mentor department heads to foster a culture of professional growth and accountability.
- Ensure strict adherence to international health, safety, and sanitation protocols.
Required Skills
- Advanced leadership and team management capabilities.
- Deep understanding of hospitality revenue management and cost control.
- Exceptional communication and interpersonal skills.
- Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.
- Strong problem-solving skills in high-pressure environments.
Education
A Bachelor’s degree in Hospitality Management, Hotel Administration, or a related field is mandatory. Professional certifications in hospitality management or luxury service standards are highly preferred.
Experience
Candidates must possess a minimum of 7 years of progressive experience in hospitality operations, with at least 3 years in a senior management or supervisory role within a large-scale hotel or resort environment. Proven track record of managing diverse teams is essential.
Salary
The monthly salary for this position ranges from 1,200,000 SSP to 2,500,000 SSP, depending on experience, qualifications, and performance metrics. This competitive package reflects the seniority and responsibility of the role.
Benefits
- Comprehensive health and wellness insurance package.
- Performance-based annual bonuses.
- Relocation assistance for qualified international candidates.
- Access to global Marriott training and development programs.
- Subsidized meals and accommodation during training periods.
Training
Successful candidates will undergo intensive Marriott Brand Standard training. We provide continuous professional development to ensure you stay at the forefront of the industry. Explore more career paths at https://sierraleonejobsearch.com/.
Working Environment
The working environment is fast-paced and dynamic, requiring presence during peak operational hours, including weekends and holidays. You will work in a professional, multicultural setting that demands high energy and attention to detail. This is a premier employment in South Sudan for hospitality professionals.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please ensure all documentation is accurate and verifiable. For more job vacancies, visit https://sierraleonejobsearch.com/job-vacancy-in-sierra-leone/.
Equal Opportunity Statement
Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring in South Sudan is conducted without regard to race, color, religion, gender, age, or national origin.