Job Description
Position:International Logistics Coordinator
Company:DHL Global Forwarding
Location:Nimule, South Sudan
Experience:3-5 years
Education:Bachelor’s degree in Logistics, Supply Chain Management, Business Administration or related field
Employment Type:Full-time
Industry:Logistics & Supply Chain
Department:Operations
Salary:1,500,000 – 2,500,000 SSP per annum
Vacancies:1
Company Overview
DHL Global Forwarding is a world‑leading provider of international freight forwarding and supply chain solutions. With a presence in over 220 countries and territories, DHL combines cutting‑edge technology, extensive network reach, and deep industry expertise to deliver reliable, efficient, and secure logistics services. In South Sudan, DHL has established a strategic hub in Juba and operates cross‑border services that support humanitarian aid, trade, and commercial activities. The company’s commitment to sustainability, safety, and continuous improvement makes it an employer of choice for professionals seeking dynamic career growth in the logistics sector.
As part of its expansion strategy, DHL Global Forwarding is strengthening its operations in the border town of Nimule, a critical gateway for trade between South Sudan and Uganda. The Nimule office plays a pivotal role in facilitating the movement of goods, supporting local businesses, and contributing to the economic development of the region. Joining DHL in Nimule offers a unique opportunity to work in a fast‑growing environment, collaborate with a multicultural team, and make a tangible impact on regional trade flows.
Job Overview
The International Logistics Coordinator will be responsible for managing end‑to‑end freight operations, ensuring timely and cost‑effective transportation of goods across borders, and maintaining high standards of customer service. This role involves coordinating with carriers, customs authorities, and internal stakeholders to optimize shipment schedules, resolve issues, and uphold compliance with international trade regulations. The successful candidate will act as a key liaison between clients and DHL’s global network, driving operational excellence and contributing to the overall success of the Nimule hub. For more information about DHL’s career opportunities, visit South Sudan Job Search.
Key Responsibilities
- Plan, schedule, and monitor international shipments, ensuring adherence to delivery timelines and cost targets.
- Prepare and verify all required documentation, including commercial invoices, packing lists, and customs declarations.
- Coordinate with freight forwarders, airlines, ocean carriers, and trucking partners to secure capacity and negotiate rates.
- Resolve shipment discrepancies, delays, and customs issues promptly, providing clear communication to clients.
- Maintain accurate records in DHL’s transportation management system and generate performance reports.
- Collaborate with the sales and customer service teams to identify opportunities for service improvement and upselling.
- Ensure compliance with local and international trade regulations, including Incoterms, hazardous material handling, and security protocols.
- Support the development and implementation of process enhancements to increase efficiency and reduce operational costs.
Required Skills
- Strong analytical and problem‑solving abilities with attention to detail.
- Excellent communication and negotiation skills, both written and verbal.
- Proficiency in logistics software and Microsoft Office Suite, especially Excel.
- Ability to work under pressure and manage multiple priorities simultaneously.
- Knowledge of customs procedures, Incoterms, and international freight regulations.
- Customer‑focused mindset with a commitment to delivering high service standards.
Education
A Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related discipline is required. Professional certifications such as Certified International Freight Forwarder (CIFF) or Certified Supply Chain Professional (CSCP) are advantageous but not mandatory.
Experience
Applicants should have 3 to 5 years of hands‑on experience in international freight forwarding, customs brokerage, or supply chain coordination. Experience working in emerging markets or border regions is highly valued.
Salary
The position offers a competitive salary range of 1,500,000 to 2,500,000 South Sudanese Pounds (SSP) per annum, commensurate with experience and qualifications. Performance‑based bonuses and allowances may be applicable.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan.
- Paid annual leave and public holidays.
- Professional development and certification support.
- Employee assistance program.
Training
- On‑boarding program covering DHL systems, compliance, and safety protocols.
- Continuous training in customs regulations, trade compliance, and logistics technology.
- Leadership development pathways for high‑performing staff.
Working Environment
The role is based in the modern DHL office in Nimule, featuring open‑plan workspaces, meeting rooms equipped with video‑conferencing tools, and a collaborative culture. Employees benefit from a supportive team atmosphere, regular feedback sessions, and a focus on work‑life balance.
Application Process
Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the South Sudan Job Search website. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview.
Equal Opportunity Statement
DHL Global Forwarding is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, age, disability, or sexual orientation. All qualified applicants will receive consideration for employment without discrimination.