Senior E-commerce Marketplace Manager Job Vacancy in Juba, South Sudan – Retail & Consumer Goods

Job Description

Position: Senior E-commerce Marketplace Manager

Company: Jumia South Sudan

Location: Juba, South Sudan

Experience: 5-7 years

Education: Bachelor’s Degree in Business Administration, Marketing, or related field

Employment Type: Full-time

Industry: Retail & Consumer Goods

Department: Digital Operations

Salary: 850,000 – 1,200,000 SSP

Vacancies: 1

Company Overview

Jumia South Sudan is a leading digital marketplace dedicated to transforming the retail landscape within the region. As a pioneer in the e-commerce sector, we connect millions of customers with a wide variety of products, ranging from electronics to household essentials. Our mission is to provide seamless, reliable, and efficient online shopping experiences that empower local vendors and provide convenience to consumers. We are committed to driving digital inclusion and fostering economic growth through innovative technology solutions. As part of our expansion, we are looking for top-tier talent to join our growing team and help us redefine the digital economy in East Africa.

Job Overview

We are seeking a highly strategic and results-oriented Senior E-commerce Marketplace Manager to lead our digital storefront operations. This role is critical to our success in the region, as you will be responsible for managing the entire lifecycle of our marketplace, from vendor onboarding to customer satisfaction. You will analyze market trends, optimize product listings, and implement growth strategies to increase our Gross Merchandise Value (GMV). This is a premier career opportunity in South Sudan for a professional who thrives in a fast-paced, data-driven environment. For more information on local trends, visit https://southsudanjobsearch.com.

Key Responsibilities

• Develop and execute comprehensive marketplace growth strategies to increase vendor acquisition and retention.
• Monitor and analyze key performance indicators (KPIs) including GMV, conversion rates, and customer lifetime value.
• Collaborate with the logistics team to ensure timely delivery and high service standards.
• Manage relationships with high-value sellers to ensure product quality and pricing competitiveness.
• Implement promotional campaigns and seasonal sales events to drive traffic and sales.
• Optimize the user experience on the platform through continuous feedback loops and data analysis.

Required Skills

• Advanced proficiency in data analytics and e-commerce metrics.
• Strong leadership and team management capabilities.
• In-depth understanding of digital marketing and SEO principles.
• Excellent negotiation and vendor management skills.
• Ability to work in a high-pressure, rapidly changing environment.

Education

A minimum of a Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field is required. An MBA or advanced degree in a quantitative field is highly preferred.

Experience

Candidates must possess at least 5 years of experience in e-commerce management, digital retail, or marketplace operations. Proven track record of scaling online platforms and managing diverse vendor portfolios is essential for success in this role.

Salary

The monthly salary for this position ranges from 850,000 SSP to 1,200,000 SSP, depending on experience and performance metrics.

Benefits

• Competitive monthly salary and performance-based bonuses.
• Comprehensive health and wellness insurance coverage.
• Professional development and continuous learning opportunities.
• Modern and collaborative workspace in the heart of Juba.
• Commuter allowance and meal subsidies.

Training

Successful candidates will undergo intensive onboarding regarding our proprietary logistics software and vendor management tools. We also offer ongoing training in digital marketing trends and advanced data analytics. Explore more career opportunities in South Sudan via https://liberiajobsearch.com/.

Working Environment

The working environment is dynamic, tech-centric, and highly collaborative. You will work alongside experts in logistics, marketing, and software engineering to achieve our shared goals. We value innovation, speed, and a customer-first mindset. This role requires a balance of strategic planning and hands-on operational management.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience. Please ensure all documentation is submitted through our official recruitment portal. We are actively hiring in South Sudan and look forward to reviewing your application. For more job vacancies in South Sudan, visit https://botswanajobsearch.com.

Equal Opportunity Statement

Jumia South Sudan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, religion, gender, or background. We encourage all qualified candidates to apply for employment in South Sudan.