Job Description
Position:Supply Chain Operations Supervisor
Company:DHL
Location:Malakal, South Sudan
Experience:3-5 years in supply chain or logistics operations
Education:Bachelor’s degree in Supply Chain Management, Business Administration, or related field
Employment Type:Full-time
Industry:Logistics
Department:Operations
Salary:12,000,000 – 18,000,000 SSP per month
Vacancies:1
Company Overview
DHL is a globally recognized leader in logistics and supply chain solutions, operating in over 220 countries and territories. With a strong commitment to innovation, sustainability, and customer satisfaction, DHL has established a robust network across Africa, including South Sudan. The company’s presence in Malakal supports regional trade, humanitarian aid distribution, and commercial logistics, making it a pivotal hub for businesses seeking reliable transportation and warehousing services. As part of DHL’s expansion strategy, the Malakal office plays a critical role in connecting local markets to global supply chains, offering career opportunities that contribute to economic growth and development in South Sudan. This position aligns with DHL’s mission to provide end‑to‑end logistics excellence while fostering a culture of continuous improvement and employee empowerment.
Job Overview
The Supply Chain Operations Supervisor will oversee daily warehouse and distribution activities, ensuring efficient handling of inbound and outbound shipments, inventory accuracy, and compliance with safety standards. Reporting to the Operations Manager, the supervisor will coordinate with cross‑functional teams, including transportation, customs, and customer service, to optimize workflow and meet service level agreements. This role is essential for maintaining DHL’s reputation for reliability and speed in the region. For more information about DHL’s commitment to career development, visit https://southsudanjobsearch.com/. The position offers a dynamic environment where strategic thinking and hands‑on leadership drive operational success.
Key Responsibilities
- Manage daily warehouse operations, including receiving, storage, picking, packing, and shipping.
- Monitor inventory levels, conduct regular cycle counts, and resolve discrepancies.
- Ensure compliance with local regulations, customs procedures, and DHL’s safety protocols.
- Lead, coach, and evaluate a team of warehouse staff, fostering a culture of accountability and continuous improvement.
- Coordinate with transportation partners to schedule pickups and deliveries, optimizing routes and load utilization.
- Analyze operational data to identify bottlenecks and implement process enhancements.
- Prepare and present performance reports to senior management, highlighting key metrics such as order accuracy, on‑time delivery, and cost efficiency.
- Support the implementation of technology solutions, including warehouse management systems (WMS) and barcode scanning tools.
Required Skills
- Strong leadership and team‑building abilities.
- Excellent analytical and problem‑solving skills.
- Proficiency in logistics software and Microsoft Office Suite.
- Effective communication skills in English; knowledge of Arabic or local languages is a plus.
- Ability to work under pressure and meet tight deadlines.
- Attention to detail and a commitment to safety standards.
Education
A Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related discipline is required. Relevant certifications such as APICS CPIM, CSCP, or equivalent are advantageous.
Experience
Applicants should have 3‑5 years of progressive experience in warehouse or supply chain operations, with at least two years in a supervisory or lead role. Experience in an international logistics environment and familiarity with customs clearance processes are highly valued.
Salary
The compensation package ranges from 12,000,000 to 18,000,000 South Sudanese Pounds (SSP) per month, commensurate with experience and qualifications. Performance‑based bonuses and allowances may be offered in line with DHL’s global reward framework.
Benefits
- Comprehensive health insurance coverage.
- Retirement savings plan.
- Paid annual leave and public holidays.
- Professional development and training opportunities.
- Employee assistance program.
- Transportation allowance for commuting.
Training
- Onboarding program covering DHL’s operational standards and safety procedures.
- Continuous learning modules on logistics technology, leadership, and compliance.
- Access to DHL’s global e‑learning platform for skill enhancement.
Working Environment
The role is based in DHL’s modern warehouse facility in Malakal, featuring state‑of‑the‑art equipment, climate‑controlled storage areas, and a collaborative office space. Employees benefit from a supportive team atmosphere, clear career pathways, and a commitment to diversity and inclusion.
Application Process
Interested candidates should submit their application through the DHL careers portal, attaching an updated resume and a cover letter outlining relevant experience. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews.
Equal Opportunity Statement
DHL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment.