Field Service Engineer Job Vacancy in Bor, South Sudan – Construction & Heavy Machinery

Job Description

Position: Field Service Engineer

Company: Caterpillar Inc.

Location: Bor, South Sudan

Experience: 5+ years in field service engineering, preferably with heavy machinery

Education: Bachelor’s degree in Mechanical Engineering or related field

Employment Type: Full-time

Industry: Construction & Heavy Machinery

Department: Field Services

Salary: SSP 30,000,000 – SSP 45,000,000 per annum

Vacancies:1

Company Overview

Caterpillar Inc., a global leader in construction and mining equipment, has a growing presence in South Sudan, delivering innovative solutions that support infrastructure development and economic growth. With a commitment to excellence, safety, and sustainability, Caterpillar partners with local governments, contractors, and communities to provide reliable machinery, parts, and services. As the nation expands its road networks, bridges, and building projects, Caterpillar’s expertise becomes essential for delivering high‑performance equipment that meets the challenging conditions of the region. This role offers a unique opportunity to be part of a world‑renowned organization while contributing directly to South Sudan’s development agenda and creating lasting impact on the country’s infrastructure landscape.

Job Overview

The Field Service Engineer will be responsible for delivering on‑site technical support, maintenance, and repair services for Caterpillar’s heavy machinery fleet operating across Bor and surrounding project sites. This includes diagnosing equipment issues, performing preventive maintenance, and ensuring optimal performance of excavators, bulldozers, loaders, and other construction assets. The engineer will work closely with customers, project managers, and internal teams to guarantee equipment uptime and compliance with safety standards. For more information about Caterpillar’s mission in South Sudan, visit South Sudan Job Search.

Key Responsibilities

• Conduct on‑site diagnostics, troubleshooting, and repairs for a range of Caterpillar construction equipment.
• Perform scheduled preventive maintenance to extend equipment life and reduce downtime.
• Provide technical guidance and training to customer operators and maintenance staff.
• Maintain accurate service records, parts inventory, and documentation in line with company policies.
• Collaborate with sales and project teams to identify service opportunities and support contract negotiations.
• Ensure compliance with health, safety, and environmental regulations during all field activities.
• Travel to remote sites across Bor region, often under challenging conditions, to deliver timely support.

Required Skills

• Strong mechanical aptitude with hands‑on experience in heavy‑equipment repair.
• Proficiency in using diagnostic tools, hydraulic systems, and electronic control modules.
• Excellent problem‑solving abilities and attention to detail.
• Effective communication skills for interacting with customers and internal stakeholders.
• Ability to work independently and manage multiple service calls efficiently.
• Commitment to safety protocols and willingness to work in rugged environments.

Education

A Bachelor’s degree in Mechanical Engineering, Automotive Technology, or a related technical discipline is required. Relevant certifications such as Caterpillar Service Technician Certification or equivalent are highly desirable.

Experience

Minimum of five (5) years of proven field service experience with heavy construction equipment, preferably with Caterpillar or comparable brands. Experience operating in challenging terrains and remote locations will be considered an advantage.

Salary

The successful candidate will receive a competitive annual salary ranging from SSP 30,000,000 to SSP 45,000,000, commensurate with experience and qualifications. Additional performance‑based incentives may be offered.

Benefits

• Comprehensive health insurance coverage.
• Retirement savings plan.
• Paid annual leave and sick leave.
• Company‑provided vehicle and fuel allowance for field travel.
• Professional development and certification support.

Training

• Initial onboarding program covering Caterpillar’s equipment portfolio and safety standards.
• Ongoing technical training workshops and access to Caterpillar’s global knowledge base.
• Leadership development pathways for career progression within the organization.

Working Environment

The role involves frequent travel to construction sites, ranging from well‑established urban projects to remote, off‑grid locations. Engineers must be prepared to work outdoors in varying weather conditions, adhere to strict safety guidelines, and collaborate with diverse teams, including local contractors and international project managers.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining relevant experience through the online portal on the company’s career page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for a virtual interview followed by an on‑site technical assessment.

Equal Opportunity Statement

Caterpillar Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, or background. All qualified applicants will receive consideration for employment without discrimination.