E‑commerce Operations Analyst Job Vacancy in Rumbek, South Sudan – E‑commerce & Retail

Job Description

Position: E‑commerce Operations Analyst

Company: Amazon

Location: Rumbek, South Sudan

Experience: 2-4 years

Education: Bachelor’s degree in Business Administration, Supply Chain Management, or related field

Employment Type: Full-time

Industry: E‑commerce & Retail

Department: Operations

Salary: SSP 30,000,000 – SSP 45,000,000 per month

Vacancies:1

Company Overview

Amazon is a global leader in e‑commerce, cloud computing, digital streaming, and artificial intelligence. With a commitment to customer obsession and operational excellence, Amazon continuously expands its footprint across emerging markets, including South Sudan. The company’s mission to be Earth’s most customer‑centric company drives innovative solutions that connect buyers and sellers, streamline logistics, and empower local entrepreneurs. As part of Amazon’s growth strategy, the Rumbek office plays a pivotal role in supporting regional distribution, marketplace management, and customer service, creating a vibrant hub for talent seeking dynamic career opportunities in South Sudan.

Job Overview

The E‑commerce Operations Analyst will be responsible for optimizing end‑to‑end processes that ensure seamless order fulfillment, inventory management, and delivery performance across Amazon’s marketplace in South Sudan. This role collaborates with cross‑functional teams, including logistics, technology, and vendor management, to drive data‑informed decisions that enhance operational efficiency and customer satisfaction. The analyst will also support the implementation of new tools and workflows that align with Amazon’s high standards of speed, accuracy, and reliability. For more information about Amazon’s presence in the region, visit Amazon Careers South Sudan.

Key Responsibilities

• Monitor and analyze daily order flow, inventory levels, and delivery metrics to identify bottlenecks and recommend improvements.
• Develop and maintain dashboards that track key performance indicators (KPIs) such as order cycle time, fulfillment accuracy, and customer satisfaction scores.
• Collaborate with logistics partners and local carriers to optimize routing, reduce transit times, and lower shipping costs.
• Coordinate with vendor management to ensure timely stock replenishment and resolve supply chain disruptions.
• Support the rollout of automation tools and process enhancements that increase operational scalability.
• Prepare regular reports for senior leadership highlighting trends, risks, and opportunities for growth.
• Participate in cross‑functional projects aimed at expanding Amazon’s marketplace offerings in South Sudan.

Required Skills

• Strong analytical abilities with proficiency in Excel, SQL, or data visualization tools.
• Excellent problem‑solving skills and a data‑driven mindset.
• Effective communication and stakeholder management across diverse teams.
• Knowledge of e‑commerce logistics, inventory control, and supply chain best practices.
• Ability to thrive in a fast‑paced, results‑oriented environment.
• Attention to detail and commitment to operational excellence.

Education

A bachelor’s degree in Business Administration, Supply Chain Management, Economics, or a related discipline is required. Relevant certifications in data analytics or logistics are a plus.

Experience

Applicants should have 2‑4 years of experience in e‑commerce operations, logistics analysis, or supply chain management, preferably within a high‑growth, technology‑driven organization.

Salary

The compensation package ranges from SSP 30,000,000 to SSP 45,000,000 per month, commensurate with experience and performance. The package includes performance‑based incentives and benefits aligned with Amazon’s global standards.

Benefits

• Comprehensive health insurance covering medical, dental, and vision.
• Retirement savings plan with company matching contributions.
• Paid parental and annual leave.
• Employee discount program for Amazon services and products.
• Access to continuous learning platforms and career development resources.

Training

• Onboarding program covering Amazon’s culture, tools, and operational processes.
• Advanced analytics and data visualization workshops.
• Leadership development tracks for high‑potential employees.
• Regular webinars on e‑commerce trends and best practices.

Working Environment

Amazon’s Rumbek office offers a collaborative, inclusive, and technology‑enabled workspace. Employees benefit from flexible working arrangements, modern facilities, and a culture that encourages innovation and continuous improvement. The team is diverse, with a shared commitment to delivering exceptional service to customers across South Sudan.

Application Process

Interested candidates should submit their application through the Amazon Careers portal. The process includes an online assessment, a virtual interview with the hiring manager, and a final interview with senior operations leaders. Successful applicants will receive a formal offer outlining compensation, benefits, and start‑date details.

Equal Opportunity Statement

Amazon is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.