Senior Hospitality Operations Director Job Vacancy in Bor, South Sudan – Hospitality & Tourism

Job Description

Position: Senior Hospitality Operations Director

Company: Hilton Worldwide

Location: Bor, South Sudan

Experience: 8+ years

Education: Master’s Degree in Hospitality Management

Employment Type: Full-time

Industry: Hospitality & Tourism

Department: Operations Management

Salary: 2,500,000 – 4,500,000 SSP

Vacancies: 1

Company Overview

Hilton Worldwide is a global leader in the hospitality sector, dedicated to delivering exceptional guest experiences through world-class service and innovative management practices. As a brand with a massive international footprint, we pride ourselves on maintaining the highest standards of luxury, comfort, and operational efficiency. Our mission is to create memorable stays for every traveler, whether for business or leisure. In South Sudan, we are expanding our footprint to provide premium accommodation and dining solutions that meet international standards, contributing significantly to the local economy and professional development within the region. We are looking for visionary leaders to join our growing team as we redefine luxury in East Africa.

Job Overview

We are seeking a highly strategic and experienced Senior Hospitality Operations Director to oversee our flagship properties in Bor. This role is critical to our success in the region, requiring a leader who can manage complex operational workflows, ensure impeccable service standards, and drive significant revenue growth. You will be responsible for the entire guest lifecycle, from reservation to departure, ensuring that every touchpoint reflects the prestige of the Hilton brand. This is a high-impact role that offers unique career opportunities in South Sudan for a professional who thrives in dynamic, fast-paced environments. For more information on our global standards, please visit https://southsudanjobsearch.com.

Key Responsibilities

• Direct and oversee all departmental operations including Front Office, Food & Beverage, Housekeeping, and Maintenance.
• Implement rigorous quality control protocols to ensure compliance with international hospitality standards.
• Develop and execute strategic annual budgets and financial forecasts to maximize profitability.
• Lead, mentor, and develop a diverse team of department heads and frontline staff.
• Analyze market trends and competitor activities to position the property effectively in the local market.
• Manage vendor relationships and procurement processes to ensure seamless supply chain operations.
• Ensure strict adherence to local health, safety, and environmental regulations.

Required Skills

• Advanced leadership and strategic decision-making capabilities.
• Expertise in financial management, including P&L responsibility and cost control.
• Exceptional communication skills in English; proficiency in local languages is an advantage.
• Deep understanding of hospitality software and Property Management Systems (PMS).
• Strong problem-solving skills with a focus on guest satisfaction and conflict resolution.

Education

A Master’s Degree in Hospitality Management, Business Administration, or a related field is required. A Bachelor’s degree with significant executive experience may be considered in exceptional circumstances.

Experience

A minimum of 8 years of progressive experience in hospitality management, with at least 3 years in a senior leadership or director-level position within a luxury hotel environment. Proven track record of managing large-scale operations and multi-disciplinary teams is essential.

Salary

The offered salary range is 2,500,000 to 4,500,000 SSP per month, depending on experience, qualifications, and performance metrics. This is a competitive package designed to attract top-tier talent for this critical role.

Benefits

• Comprehensive health and life insurance coverage.
• Performance-based annual bonuses and incentives.
• Relocation assistance for qualified international candidates.
• Access to global Hilton training and development programs.
• Subsidized meals and accommodation during training periods.

Training

Successful candidates will undergo intensive brand-specific training to ensure alignment with Hilton’s global service standards. We offer continuous professional development through our internal academy. For more international career paths, check https://angolajobsearch.com/job-vacancy-angola/.

Working Environment

The working environment is professional, high-energy, and highly interactive. You will spend significant time on the floor interacting with guests and staff, as well as in administrative offices for strategic planning. This role requires flexibility to work evenings, weekends, and holidays to ensure operational excellence. We are committed to providing a safe and inclusive workplace for all employees.

Application Process

Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. Please ensure all documentation is accurate and up to date. We are currently hiring in South Sudan and encourage local talent to apply. For more job vacancies in Africa, visit https://ghanajobsearch.com/.

Equal Opportunity Statement

Hilton Worldwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. We encourage all qualified applicants to apply for employment in South Sudan Jobs.